Service Request Ticket - # 41428

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2011 11:38 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071167[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. FN8SFG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066324 installed as Office Pro 2003

Wired NIC 00:1E:C9:73:14:89

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Brian Berkley Feb 11, 2011 02:05 PM 
Task reassigned to Self Resolved.
 Add Attachment
Brian Berkley Feb 11, 2011 02:05 PM 
Status changed from (8) Closed- This is a Duplicate Task to (5) Completed
 Add Attachment
Jackie Digmann Feb 11, 2011 12:22 PM 
Status changed from (1) Pending to (8) Closed- This is a Duplicate Task
 Add Attachment
Jackie Digmann Feb 11, 2011 11:51 AM 
Task reassigned to UCS Tech.
 Add Attachment
Jackie Digmann Feb 11, 2011 11:51 AM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Jackie Digmann Feb 11, 2011 11:51 AM 
She needs this asap
 Add Attachment
Jackie Digmann Feb 11, 2011 11:38 AM 
Computer is 2007167 and it was cleaned of viruses
yesterday and they cannot access the I drive now.
 Add Attachment