was using an ie-based shortcut to launch H: and
added homel.wou.edu to intranet sites in IE
security zones, and also deleted shortcut and used
mydocuments link instead

****This is an email****

Good Morning,

My "H" drive is up and working but it does give 
me a message saying that I have an unspecified 
security risk and do I want to proceed as I go 
in.  It didn't used to do this.

Mollie

did you try and help Mollie?
[4:18:18 PM] Brian Berkley: task 41440
[4:18:37 PM] Brian Berkley: we've had issues
today, but they are resolved
[4:19:54 PM] UCS Service Request Desk: yea. she
got the email form Teresa saying that it was fixed
it wasnt working so she called and i had her
restart her computer. She shut it all the way off
and then turned it back on and it still was not
working
[4:20:17 PM] UCS Service Request Desk: it is also
happening to Earlee, the other worker at ODS
[4:22:57 PM] Brian Berkley:
\\homeX.wou.edu\username\username
[4:23:05 PM] Brian Berkley: where X is the first
letter of their username
[4:23:25 PM] Brian Berkley: so, for example, molly
loving would be \\homel.wou.edu\lovingm\lovingm
[4:23:40 PM] Brian Berkley: if she can go to start
run and type that and it comes up, then its
something else
[4:23:53 PM] Brian Berkley: if she does that and
it doesn't work, then its a completely different
problem
[4:24:34 PM] UCS Service Request Desk: ok i will
call her and have her do that. if that does not
work i will update the task
[4:28:01 PM] UCS Service Request Desk: she enterd
in the information and it said that the network
path could not be found

Mollie has shut her computer all the way down and
it is not giving her access to her h drive. She is
also not able to access the internet. 

88250
lovingm@wou.edu