Service Request Ticket - # 41473

Service Request Information

CONTACT Name Schmidt, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2011 08:24 AM
Department Writing Center Phone 88234
Location Email schmidtk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091462[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. W80240AU5PK Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS MAC OS X 10.7 (LION) Software Microsoft Office for Mac 2008 from P0075359, Upgrade to OS10.7 Lion from P0081770(stock) JULY2012

Wired NIC 34:15:9E:1E:C2:E8


Wireless NIC D8:30:62:58:54:BF


Bluetooth NIC 64:B9:E8:ED:5D:90

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Feb 15, 2011 02:21 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 15, 2011 02:20 PM 
They have requested Publisher to be installed on
the new Mac.  This is not part of the Office 2008
suite.  Tricia will need to make recommendations
for either a version of Publisher or another product.
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Teresa Hutchinson Feb 15, 2011 08:25 AM 
They would like Publisher software on this iMac.
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Teresa Hutchinson Feb 15, 2011 08:24 AM 
This will be sitting on the back counter of ITC 
008 with a GFA setup form.
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