Service Request Ticket - # 41482

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2011 10:19 AM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070050[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini, 1.83GHz Intel Core Duo #Z0DN
Serial No. G87245A5W0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software Microsoft Windows XP Pro dual boot from P0061507, Microsoft Office 2007 Pro from P0061684 installed as Office Pro 2003

Wired NIC 00:16:CB:A9:E4:F1


Wireless NIC 00:17:F2:FC:23:83

TECHS Submitted by Ashley Sutton Contact asutton09@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Feb 16, 2011 10:35 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Feb 16, 2011 10:35 AM 
It needed to be restarted. Then it let me log in.
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Nathan Higginbotham Feb 16, 2011 10:03 AM 
Task reassigned to Nathan Higginbotham.
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Brian Berkley Feb 16, 2011 09:56 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Ashley Sutton Feb 15, 2011 10:20 AM 
Sorry it's wou#: 20070050[Edit Inv]
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Ashley Sutton Feb 15, 2011 10:19 AM 
Computer K4 wou#: 20090101[Edit Inv] will not let people log
on because you first have to select Mac OS X or
Windows but nothing happens when you click on
either of them.
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