Service Request Ticket - # 41495

Service Request Information

CONTACT Name Morris, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2011 03:46 PM
Department Writing Center Phone 88259
Location Email morrisj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091462[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. W80240AU5PK Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS MAC OS X 10.7 (LION) Software Microsoft Office for Mac 2008 from P0075359, Upgrade to OS10.7 Lion from P0081770(stock) JULY2012

Wired NIC 34:15:9E:1E:C2:E8


Wireless NIC D8:30:62:58:54:BF


Bluetooth NIC 64:B9:E8:ED:5D:90

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 16, 2011 10:07 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Feb 16, 2011 10:07 AM 
setup IP printing to marktwain.wou.edu
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Brian Berkley Feb 16, 2011 09:56 AM 
Task reassigned to Brian Berkley.
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Joshua Johnson Feb 15, 2011 03:46 PM 
they are not able to print from the new mac that
they have at the writing center. they would like
to have someone come and help them getting it to
print. 

88259
morrisj@wou.edu
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