Service Request Ticket - # 41509

Service Request Information

CONTACT Name Udell, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2011 12:12 PM
Department The Research Institute Phone 88785
Location Email udellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050316[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 606R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:12:3F:95:9D:49

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 21, 2011 12:04 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Feb 21, 2011 12:04 PM 
Apologized about not getting back to me but he is
not having anymore problems.
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Brian Berkley Feb 17, 2011 10:56 AM 
left voicemail
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Brian Berkley Feb 17, 2011 10:08 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 16, 2011 12:22 PM 
account is unlocked please call him
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Teresa Hutchinson Feb 16, 2011 12:12 PM 
Error message - Your account has been locked out, 
please contact your administrator.

Re-booting isn't helping.
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