Service Request Ticket - # 41513

Service Request Information

CONTACT Name Ayres, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2011 01:21 PM
Department The Research Institute Phone 88749
Location Email ayresr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060637[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 745 SFF, 3.40GHz, 2X2M, 800MHz
Serial No. 1J1SXC1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software Microsoft Office Pro 2003 from TRI site license

Wired NIC 00:1A:A0:42:C8:52

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 21, 2011 12:32 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Feb 21, 2011 12:32 PM 
****This is an email****
Brian,

Sorry, been out of the office. Last time I checked
(Last week) it was OK. I will check again when I
get in tomorrow morning. Let it be my problem to
get in touch with you if it's still problematic.
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Brian Berkley Feb 21, 2011 12:12 PM 
****This is an email****
Bob,

I need to know if you are still having problems
accessing your favorites.

Thanks,
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Brian Berkley Feb 17, 2011 10:10 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 16, 2011 02:37 PM 
called and left vm
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Octavio Cervantes Feb 16, 2011 01:21 PM 
His book marks dissapeared last week when we were
having network issues. They showed up yesterday
again but today they are gone again.
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