Service Request Ticket - # 41535

Service Request Information

CONTACT Name Buncal, Ermie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 17, 2011 01:58 PM
Department Business/Economics Division Phone 88799
Location Email buncale@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060254[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 12L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:59:96

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 25, 2011 10:38 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Feb 25, 2011 10:38 AM 
has two accounts, added both to the admin group
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Karisa Mueller Feb 25, 2011 09:25 AM 
Status changed from (5) Completed to (1) Pending
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Karisa Mueller Feb 25, 2011 09:25 AM 
He tried loading a new software, a driver for the
scanner and it tells him that he does not have the
privileges to do it.
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Brian Berkley Feb 17, 2011 04:53 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 17, 2011 04:53 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Feb 17, 2011 04:53 PM 
****This is an email****
Ernie,

You have been granted admin rights to WOU # 20060254[Edit Inv]

Thanks,
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Brian Berkley Feb 17, 2011 04:53 PM 
Done
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Teresa Hutchinson Feb 17, 2011 01:58 PM 
Ermier needs admin rights to a new computer.  
Todor just ghosted it and needs admin rights.
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