Service Request Ticket - # 41549

Service Request Information

CONTACT Name Parpart, Jerrie Lee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 18, 2011 12:51 PM
Department Library & Media Services Phone 88419
Location Email parparj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070167[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. FGGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550, Adobe Photoshop 7.0 from P0042186, Macromedia Dreamveaver MX P0042204,{UPGRADED- Acorbat Pro 6 from P0043887}, Adobe Acrobat Pro v9 Win from P0073420, Adobe InDesign CS5 WIN from P0078636

Wired NIC 00:1A:A0:52:F9:59

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Feb 22, 2011 11:33 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Gabriel Thrash Feb 22, 2011 11:33 AM 
installed adobe CS5 for her.
 Add Attachment
Gabriel Thrash Feb 22, 2011 11:13 AM 
Task reassigned to Gabriel Thrash.
 Add Attachment
Gabriel Thrash Feb 22, 2011 10:34 AM 
called and left vmail.
 Add Attachment
Tricia Flaherty Feb 18, 2011 12:51 PM 
Installer and Serial # are located at:
T:\Adobe InDesign\InDesign CS5 WIN
Invoice will be via campus mail
 Add Attachment