Service Request Ticket - # 41582

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2011 08:20 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090473[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN(
Serial No. HAV504442 Location

Model 8860/DN Hostname mod104.wou.edu
Notes RMA repalced by Cascade 5-2011 140.211.118.119 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D6:4A:F3

TECHS Submitted by Christopher Fox Contact cfox10@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 11, 2011 01:31 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Apr 11, 2011 01:31 PM 
This printer has been fixed and is up and running.
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Joshua Johnson Feb 22, 2011 04:29 PM 
the printer is making noise and jamming every 5th
page.  it is causing a backup for printing at the
library
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Christopher Fox Feb 21, 2011 08:20 PM 
Library printer, when printing it makes cracking
noises. Sounds very bad. Printer gets heavy use.

20090473[Edit Inv]
Middle printer in Library open area.
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