Service Request Ticket - # 41603

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2011 02:22 PM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091444[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6410 2.66GHz, 1066MHz 4M L2 Cache
Serial No. 4J2G0M1 Location PDR

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 installed as 2007 from P0075408

Wired NIC 00:26:B9:D7:F2:94


Wireless NIC 00:23:14:8E:D2:28


Bluetooth NIC F0:7B:CB:A8:46:8E

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Feb 23, 2011 12:16 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Feb 23, 2011 12:16 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Feb 23, 2011 12:16 PM 
Dale went to work on this and found out she has a 
2008 computer and so after checking the 20050220[Edit Inv] 
is in the surplus/pdr pile.
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Teresa Hutchinson Feb 22, 2011 02:23 PM 
Needs CS3 software.
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Teresa Hutchinson Feb 22, 2011 02:22 PM 
This will be located on the back counter in ITC 
008 with a GFA setup form.
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