Service Request Ticket - # 41606

Service Request Information

CONTACT Name Stone, Kay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2011 03:27 PM
Department Human Resources Phone 88631
Location Email stonek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071026[Edit Inv] (opens in a new window) Bldg/Room AD 206C
Service Tag Description HP LaserJet P4515x Laser Printer #CB516A#ABA
Serial No. SCNDY105571 Location HR Admin Room 206C, Jen Sauer, Recruitment Asst

Model 1pcb516a Hostname kay.wou.edu
Notes IP:140.211.116.55 Ink/Toner Refill

Wired NIC 00:1E:0B:16:FA:2D

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 10, 2011 02:09 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Adam Wehner Mar 10, 2011 02:09 PM 
I was up there right after she called this in. 
The printer is working fine.
 Add Attachment
Teresa Hutchinson Feb 25, 2011 07:18 AM 
****This is an outgoing email****
Hi Kay!

We were just emailing you regarding a service 
request that we have for you. (#41606)

Will print a file that has been sent.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks!
Teresa
Add Attachment
Public
Joshua Johnson Feb 22, 2011 03:27 PM 
when trying to print the printer will making a
squriching sound and not print the file. she would
like to know why this is happening. the file that
she is trying to print is a PDF file.

stonek@wou.edu
88490
Add Attachment