Service Request Ticket - # 41610

Service Request Information

CONTACT Name Sexton, Bill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2011 09:40 AM
Department Human Resources Phone 88139
Location Email sextonw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070982[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755, 2.66GHz, 4M, VT, 1333MHz FSB
Serial No. 4TFYBG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066182 installed as Office Pro 2003

Wired NIC 00:1E:C9:76:E3:E7


TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact ucsnetwork@wou.edu 88154

Tracking

Entered by Date Memo
Network Support
Email

Public

Entered by Date Memo
Brian Witt Feb 25, 2011 08:49 AM
Status changed from (1) Pending to (5) Completed
Add Attachment
Brian Witt Feb 25, 2011 08:49 AM
Richard took care of this.
Add Attachment
Nathan Higginbotham Feb 23, 2011 10:34 AM
Task reassigned to Network Support.
Add Attachment
Joshua Johnson Feb 23, 2011 09:40 AM
when trying to get his contacts while using gmail
it is freezing his web browswer and will not let
him do anything. he has to restart his computer to
get out of it.

88139
Add Attachment