Service Request Ticket - # 41629

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2011 04:05 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090157[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFJBCK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Linux Software MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:32:43:85

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Feb 25, 2011 10:11 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Feb 25, 2011 10:11 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Feb 25, 2011 10:11 AM 
reimaged the first computer 90131 and Lance said
the second computer was fine.
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Brian Berkley Feb 23, 2011 05:14 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Joshua Johnson Feb 23, 2011 04:05 PM 
There are two computers that are not working.

20090157[Edit Inv] is getting a blue screen 
20090131[Edit Inv] is not booting.
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