Service Request Ticket - # 41651

Service Request Information

CONTACT Name Reiman, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 25, 2011 04:47 PM
Department The Research Institute Phone 88776
Location Email reimanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060432[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Lenovo Thinkpad T60P 2613 - Core 2 Duo T7600
Serial No. PROD ID#1S2613HQU S#L3AN942 Location PDR

CPU Intel Core 2 Duo T7600(4MB/2,33GHz/667)


OS Unknown Software MS Office Pro 2003 from TRI site license, Dragon Nat Spking Preferred v9 from P0063931

Wired NIC 00:16:41:E1:36:F6


Wireless NIC 00:19:7D:09:C4:ED


Bluetooth NIC 00:16:CF:EF:7E:3D

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact kmueller08@wou.edu 88925

Tracking

Entered by Date Memo
Karisa Mueller
Email

Public
Entered by Date Memo
Karisa Mueller Feb 28, 2011 12:41 PM 
Task reassigned to Karisa Mueller.
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Karisa Mueller Feb 28, 2011 12:41 PM 
Status changed from (1) Pending to (5) Completed
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Karisa Mueller Feb 28, 2011 12:41 PM 
****This is an email****

Thanks Karisa - I will contact Cindi and pick it
up from her
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Karisa Mueller Feb 28, 2011 10:42 AM 
****This is an email****


Nate left a voicemail for John Reiman, requesting
available times to install the webcam he ordered.

Dr. Reiman would prefer that you deliver the
camera to my office (anytime today will be fine).
I will do the installation.

Todd Hall 244

-- 
Regards,
Randy Klumph
The National Consortium on Deaf-Blindness
The Teaching Research Institute
Western Oregon University
klumphr@wou.edu
Ph. 503.838.8885
http://nationaldb.org
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Nathan Higginbotham Feb 28, 2011 10:25 AM 
Delivered to Cindi.
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Nathan Higginbotham Feb 28, 2011 10:21 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Feb 28, 2011 09:56 AM 
Left a vm. All three were not in the office for
these setups.
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Brian Berkley Feb 28, 2011 09:23 AM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Feb 25, 2011 04:47 PM 
This will be on counter in ITC08 with invoice, 
Please note there is now 3 different orders and 
SRs for TRI staff getting webcams SR41389 for 
Jeff Denton and SR#41627 for John Killoran.
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