Service Request Ticket - # 41652

Service Request Information

CONTACT Name Taylor, Ella   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 28, 2011 09:53 AM
Department The Research Institute Phone 88589
Location Email taylore@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020583[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. 6K3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:58:38

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katie Halvorson Mar 03, 2011 03:19 PM 
Task reassigned to Self Resolved.
 Add Attachment
Katie Halvorson Mar 03, 2011 03:19 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Teresa Hutchinson Mar 03, 2011 12:32 PM 
Emailed Cindi and Ella and mentioned that it is 
an older machine and let us know if they would 
like pricing for a replacement (non-GFA).
 Add Attachment
Teresa Hutchinson Mar 03, 2011 08:07 AM 
****This is an outgoing email****
Hi Ella,

We were just emailing you regarding a service 
request that we have for you. (#41652)

Student Worker Kristin Middleton: Her computer is 
functioning extremely slowly.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks,
Teresa Hutchinson
 Add Attachment
Public
Karisa Mueller Feb 28, 2011 01:05 PM 
****This is an email****

Thank you. Just to warn you though, I will only be
in that office from 1-5 Wednesday and about 12-5
on Thursday. If the tech comes at another time, my
supervisor Ella Taylor is happy to let them in to
the office. Ella is located two doors down from
that office in room 241.
 Add Attachment
Karisa Mueller Feb 28, 2011 09:53 AM 
Kristin Middleton
V00219203
kmiddleton06 (@wou.edu)
503-580-1602
Her office is in TODD 239 and her computer W#
20020583[Edit Inv].  Kristin is the one that called in the
task.  Her supervisor is Ella Taylor.
Add Attachment