Service Request Ticket - # 41654

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 28, 2011 10:25 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090264[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. 328h7k1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:D9:76


Wireless NIC 00:24:2C:5B:55:91


Bluetooth NIC 00:25:56:D3:87:46

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Mar 02, 2011 11:31 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Feb 28, 2011 10:54 AM 
Task reassigned to Lance Jewett.
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Karisa Mueller Feb 28, 2011 10:25 AM 
The log in screen comes up and after you log in it
says 'Domain unavailable, user account cannot be
found.'   The netbook is W# 20090264[Edit Inv].
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