Service Request Ticket - # 41679

Service Request Information

CONTACT Name Kirk, Donna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 02, 2011 08:55 AM
Department Financial Aid Phone 88679
Location Email fossumd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091445[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6410 2.66GHz, 1066MHz 4M L2 Cache
Serial No. 6J2G0M1 Location PDR

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Windows 7 Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 installed as 2007 from P0075408

Wired NIC 00:26:B9:D7:F1:DB


Wireless NIC 00:23:14:8E:8F:D4


Bluetooth NIC F0:7B:CB:A8:10:AF

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 04, 2011 01:45 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Mar 02, 2011 08:56 AM 
Donna Fossum is the contact and I am guessing 
the 'primary' user.
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Teresa Hutchinson Mar 02, 2011 08:55 AM 
This will be located on the back counter in ITC 
008 with a GFA setup form.
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