Service Request Ticket - # 41681

Service Request Information

CONTACT Name Nelson, Andrea   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 02, 2011 09:33 AM
Department Student Success & Advising Office Phone 88866
Location Email nelsona@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091003[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VMDRL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:7D:2F:C1

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 07, 2011 01:26 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Mar 02, 2011 11:44 AM 
I let her know Office suite is included in the 
replacement.
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Teresa Hutchinson Mar 02, 2011 11:40 AM 
****This is an email****

Thanks Teresa.  It will be nice to get a new 
system.  If I could have the upgraded office 
suite that would be great.  Right now I have, for 
example, the 2003 version of PowerPoint.  Are 
upgrades standard?
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Teresa Hutchinson Mar 02, 2011 09:35 AM 
****This is an email****

I have times open this week and next week.  I'll 
be out of the office 3/10 and 3/11, back in the 
office 3/14.
   
Andrea
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Teresa Hutchinson Mar 02, 2011 09:33 AM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
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