Service Request Ticket - # 41706

Service Request Information

CONTACT Name Gingerich, Terry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2011 09:31 AM
Department Criminal Justice Phone 88854
Location Email gingert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091446[Edit Inv] (opens in a new window) Bldg/Room APSC APSC 201
Service Tag Description Dell Latitude E6410 2.66GHz, 1066MHz 4M L2 Cache
Serial No. DownCK2G0M1 Location SEP

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 installed as 2007 from P0075408

Wired NIC 00:26:B9:D7:F1:EE


Wireless NIC 00:23:14:8E:8F:E0


Bluetooth NIC F0:7B:CB:A8:2F:B2

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 11, 2011 07:50 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Mar 30, 2011 02:04 PM 
Priority changed from (3) Priority to (2) High Priority.
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Teresa Hutchinson Mar 30, 2011 02:04 PM 
Terry called to check the status.  I emailed him 
and told him we have had to work on H&W and then 
Dale was on vacation so maybe next week might 
work?
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Teresa Hutchinson Mar 03, 2011 09:31 AM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
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