Service Request Ticket - # 41707

Service Request Information

CONTACT Name Vanderburg, Judy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2011 09:33 AM
Department Human Resources Phone 88131
Location Email vanderj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091024[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. Down 4VK7RL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:7D:2E:F0

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 15, 2011 11:40 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Dale Goodell Mar 15, 2011 08:59 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Dale Goodell Mar 15, 2011 08:59 AM 
Dell ready to deliver.
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Teresa Hutchinson Mar 14, 2011 04:03 PM 
She does have two exisiting monitors, new ones 
not needed.
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Teresa Hutchinson Mar 14, 2011 03:54 PM 
New Dell PC:  20091024[Edit Inv] to be exchanged for the 
20100260[Edit Inv] Mac.
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Teresa Hutchinson Mar 14, 2011 03:50 PM 
Status changed from (5) Completed to (1) Pending
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Teresa Hutchinson Mar 14, 2011 03:50 PM 
After trying a Mac Judy would like to go with a 
Dell PC.  

She would also like a small compact wireless 
keyboard.

She would also like to keep her dual monitors.
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Dale Goodell Mar 04, 2011 09:57 AM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Mar 03, 2011 09:33 AM 
go ahead and put in my queue when done as it is a
try out period
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Tricia Flaherty Mar 03, 2011 09:33 AM 
she is trying out imac, Bill K. will do final delivery
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