Service Request Ticket - # 41709

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2011 10:54 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080292[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. TH83V5Z01S Location PDR

Model C8164A#A2L Hostname optics.wou.edu
Notes duplexing, 2nd 250 sheet tray Ink/Toner Refill

Wired NIC 00:1B:78:E9:86:3C

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 10, 2011 10:26 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Mar 10, 2011 10:26 AM 
Had to unjam the carriage.  The printer is running
fine now.
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Teresa Hutchinson Mar 07, 2011 09:21 AM 
****This is an outgoing email****
Hi Angie,

We were just checking in with you regarding a 
service request that we have for you. (#41709)

Printer W#20080292[Edit Inv] says 'carriage obstruction'.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks!
Teresa
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Public
Brian Berkley Mar 03, 2011 10:59 AM 
Task reassigned to Adam Wehner.
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Karisa Mueller Mar 03, 2011 10:54 AM 
****This is an email****

Greetings,

 

Our color printer is saying ¿carriage obstruction¿
and won¿t feed the paper to print. I can find
anything wrong with it. Can you send someone to
look at it? Thanks!

 

Angie Barry

Office Coordinator

Werner University Center

503.838.8064 phone

503.838.8427 fax

Please consider your environmental responsibility
before printing this email.
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