Service Request Ticket - # 41712

Service Request Information

CONTACT Name Smith, Grant   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2011 03:30 PM
Department Natural Science Division Phone 88242
Location Email smithg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091015[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VC7RL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:7D:2F:97

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 07, 2011 03:18 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Apr 05, 2011 08:06 AM 
Priority changed from (3) Priority to (2) High Priority.
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Teresa Hutchinson Mar 03, 2011 03:30 PM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
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