Service Request Ticket - # 41738

Service Request Information

CONTACT Name Henrickson, Adria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 07, 2011 01:08 PM
Department OHSU School of Nursing Phone 88179
Location Email gredviga@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100415[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV504804 Location PDR

Model P8860/DN Hostname lab-mnb23.wou.edu
Notes IP: 140.211.78.33 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D4:D9:CD

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 08, 2011 11:25 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Mar 08, 2011 11:25 AM 
I went down and did some test prints and the
printer seems to be functioning normally.
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Brian Berkley Mar 07, 2011 03:01 PM 
Task reassigned to Adam Wehner.
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Karisa Mueller Mar 07, 2011 01:19 PM 
The printer is 20100415[Edit Inv].
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Karisa Mueller Mar 07, 2011 01:08 PM 
****This is an email****

Hello-  Our Nursing students have reported that
the black and white Xerox printer in the lab has
been operating very slowly and that there is a
long pause between each page that is printed. 
This morning, many of them were printing handouts
for a powerpoint presentation and it was taking a
very long time to print 14 pages.  I don¿t know if
this model is just slower than the HP that was in
the lab previously, or if there is a problem with
this particular printer, but if anyone¿s free to
come take a look at it this week, that would be
great.   Thanks for the help,

 

Adria

 

Adria Gredvig

Academic and Simulation Associate

OHSU School of Nursing at

Western Oregon University

345 N. Monmouth Ave.

Monmouth, OR 97361

phone: (503) 838-8179

fax: (503) 838-8983

gredviga@ohsu.edu
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