Service Request Ticket - # 41740

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 07, 2011 01:40 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100675[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. GW90CP1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software VSI_RecTrac client. IDTech keyboard config for RecTrac

Wired NIC BC:30:5B:D3:31:3C

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Aug 22, 2014 06:13 PM 
Status changed from (4) On Hold to (5) Completed
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Tricia Flaherty Aug 03, 2011 12:57 PM 
Status changed from (6) Ready to Deliver to (4) On Hold
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Tricia Flaherty Aug 03, 2011 12:57 PM 
These two stations are still in UCS possession 
and have not gotten any call requestign these:
4 HWC Pool Office, (not specified staff user)
W#20100678[Edit Inv] 
    
5 HWC Fitness Floor (upstairs), (not specified
staff user) W#20100679[Edit Inv]
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Tricia Flaherty Mar 09, 2011 01:23 PM 
Task reassigned to Tricia Flaherty.
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Tricia Flaherty Mar 09, 2011 01:23 PM 
Status changed from (5) Completed to (6) Ready to Deliver
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Tricia Flaherty Mar 09, 2011 01:23 PM 
These will be awaiting final delivery information
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Dale Goodell Mar 09, 2011 12:56 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Mar 09, 2011 12:56 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Mar 07, 2011 02:18 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Mar 07, 2011 01:43 PM 
1 HWC Front Desk, North, (not specified staff user
W#20100675 
    
2 HWC Front Desk, Center, (not specified staff
user W#20100676 
    
3 HWC Front Desk, East, (not specified staff
user)W#20100677 
    
4 HWC Pool Office, (not specified staff user)
W#20100678 
    
5 HWC Fitness Floor (upstairs), (not specified
staff user) W#20100679 
    
6 HWC Student Wkstn at the Student Lounge,( behind
front desk/not specified staff user) W#20100680 
    
7 HWC Student Wkstn, (not specified staff user)
W#20100681 
    
8 HWC Student Wkstn, (not specified staff user)
W#20100682 
    
9 HWC Staff Offices Rick Sedgwick W#20100683 
    
10 HWC Staff Offices Melissa Ineck W#20100684 
    
11 HWC Staff Offices New Accounting Tech W#20100685
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Tricia Flaherty Mar 07, 2011 01:40 PM 
These stations are on the counter in front of my
desk and will have setup forms real soon.  They
are not quite ready for deployment to new building
but we  want to get them imaged and ready for when
we get the expected date they will be ready to
setup(before end of MARCH)
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