Service Request Ticket - # 41763

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 08, 2011 03:05 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080293[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY126679 Location PDR

Model CB516A Hostname wuclab.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer, maintenance repair with HP LJ P4515 Maint Kit from P0080195 5-2011 SR42487, LaserJet P4515 fuser maint. replacement from P0085129 5-2012 SR47080, LJ P4515X Maint Kit for Maint repair SR49266 from P0088748 IP: 140.211.118.46 Ink/Toner Refill HP 64A or HP 64X

Wired NIC 00:1F:29:24:A4:76

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Mar 28, 2011 11:19 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Mar 28, 2011 11:19 AM 
Print quality looks good, and there hasn't been
any jamming.

I cleared the message on both printers.
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Joshua Johnson Mar 28, 2011 09:33 AM 
Task reassigned to Todor Todorov.
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Joshua Johnson Mar 28, 2011 09:33 AM 
****This is an email****
Greetings,

 

Happy Monday.

 

Both of the printers in the WUC Computer Lab say
¿replace maintenance kit¿.

 

Angie Barry

Office Coordinator

Werner University Center

503.838.8064 phone

503.838.8427 fax

Please consider your environmental responsibility
before printing this email.
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Teresa Hutchinson Mar 14, 2011 09:47 AM 
****This is an outgoing email****
Hi Angie!

We were just emailing you regarding a service 
request that we have for you (#41763)

The printer in WUC Rm 111, Computer Lab is 
showing - Needs Maintenance Kit.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks!
Teresa
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Public
Brian Berkley Mar 08, 2011 03:56 PM 
Task reassigned to Adam Wehner.
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Teresa Hutchinson Mar 08, 2011 03:05 PM 
****This is an email****

From: Angie Barry 
To: UCS ServiceRequest 
Date: Tue, 08 Mar 2011 12:46:23 -0800
Subject: WUC Computer Lab

Greetings,
 
One of the printer says ¿needs maintenance kit¿. 
The number is 20080293[Edit Inv].
 
Angie BarryOffice CoordinatorWerner University 
Center503.838.8064 phone503.838.8427 fax
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