Service Request Ticket - # 41768

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2011 11:10 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050252[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet 4250dtn #TB372ll/a
Serial No. CNDXB23253 Location PDR

Model #TB37211/a Hostname learninglab.wou.edu
Notes maint repair 3-2011 Printer Techs-HP LJ Swing Plate Custom metal gear on VISA2010002409 SR#41768; HP LJ Maint kit from P0090634 JUNE18, 2013 SR50748 IP: 140.211.64.24 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:13:21:26:86:92

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 11, 2011 01:32 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Apr 11, 2011 01:32 PM 
The printer got the new gear put in it and it is
up and running.
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Brian Berkley Mar 09, 2011 11:31 AM 
Task reassigned to Adam Wehner.
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Jackie Digmann Mar 09, 2011 11:11 AM 
If the printer cannot be fixed right away, then
they would like you to remove the printer so
students don't try to print on it.
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Jackie Digmann Mar 09, 2011 11:10 AM 
The printer in APSC room 401 has a broken part to
it, and it has now started jamming. It needs to bf
fixed asap.

Printer was looked at earlier in the week and
someone from the dept said there was a broken
piece on it, but said there was nothing else
wrong. She called to say that it has started
jamming all the time now.

call 88428 anytime. But the techs can come by
anytime while they're open to take a look at it.
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