Service Request Ticket - # 41770

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2011 11:29 AM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090750[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. ? Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0073419

Wired NIC 00:26:B9:76:B8:8F

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Mar 09, 2011 11:34 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Mar 09, 2011 11:34 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Mar 09, 2011 11:34 AM 
****This is an email****
Trisha & Candy,

I have granted Candy administrative rights to
computer # 20090750[Edit Inv].

Thanks,
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Jackie Digmann Mar 09, 2011 11:30 AM 
She needs administrator access to this new
computer, numbered 20090750[Edit Inv].

She said we have done it for her before on another
computer.
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Jackie Digmann Mar 09, 2011 11:29 AM 
login is: andrusc

Her name is Candy Anderus,and she is a doctor
there at the health center.
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