Service Request Ticket

Service Request Information

CONTACT	Name	Hansen, Jennifer	Date	Mar 09, 2011 01:15 PM
	Department	Service Learning & Career Development	Phone	88652
	Location		Email	hansenj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20100746 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	HP Officejet Pro 8000 Printer #CB092A#B1H
	Serial No.	CN11A3Q2R80514	Location	PDR
	Model	CB092A	Hostname
	Notes	B/W-Up to 1200 x 1200 dpi Color-Up to 4800 x 1200 dpi Monthly duty cycle-Up to 15,000 pages aser Quality Print Speed: Up to 15 ppm black, Up to 11 ppm color1, Maximum print speed of 35 ppm black, 34 ppm color2 Standard Connectivity: 1 USB 2.0, 1 Ethernet Paper Handling: 250-sheet input tray, 150-sheet output tray, automatic two-sided printing standard, optional second 250-sheet input tray Borderless Printing: Up to 8.5 x 11 in	Ink/Toner Refill
	Wired NIC	D4:85:64:7E:C8:B9

TECHS	Submitted by	Karisa Mueller	Contact	kmueller08@wou.edu	88925
	Primary Technician		Contact	todorovt@wou.edu	88925

Entered by	Date	Memo
Todor Todorov			Email Public
Entered by	Date	Memo
Todor Todorov	Mar 10, 2011 12:38 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Todor Todorov	Mar 10, 2011 12:38 PM	delivered ans setup	Add Attachment
Karisa Mueller	Mar 10, 2011 10:28 AM	She called back and said she will be in from about 11:30-1:30, and then 2:30-5.	Add Attachment
Todor Todorov	Mar 10, 2011 09:48 AM	Task reassigned to Todor Todorov.	Add Attachment
Karisa Mueller	Mar 09, 2011 01:15 PM	These will not be networked printers (order #5263). W#20100746 is for Michael Hampton in WUC 119B and the other one, W#20100747 is for Jennifer Hansen in WUC 119C. These printers are located in the very back area near the entrance to Joanie's office, on the counter with their invoices.	Add Attachment