Service Request Ticket - # 41809

Service Request Information

CONTACT Name Schoenfeld, William   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 11, 2011 08:58 AM
Department Natural Science/ Earth and Physical Science Phone 88165
Location Email schoenfeldw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091470[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. W80240BJ5PK Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS Unknown Software Microsoft Office for Mac 2008 from P0075359

Wired NIC 34:15:9E:1E:AC:AA


Wireless NIC D8:30:62:58:72:CE


Bluetooth NIC 7C:6D:62:A2:93:24

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Jul 03, 2014 08:10 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Jul 03, 2014 08:10 AM 
Status changed from (4) On Hold to (5) Completed
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Lori Burgeson Jul 03, 2014 08:10 AM 
This task has been completed and he has been using 
this computer
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Dale Goodell Apr 20, 2011 08:52 AM 
Status changed from (1) Pending to (4) On Hold
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Dale Goodell Apr 19, 2011 02:39 PM 
Status changed from (4) On Hold to (1) Pending
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Dale Goodell Apr 19, 2011 02:39 PM 
Machine delivered but not setup.  The following is
an email:

Dr. Schoenfeld:

I just delivered your new iMac computer to your
office.  I put it in your back room and did not
set it up.

Please respond to this email when you're on campus
and ready for me to come to install the new
machine.  I'll need to be the person to install
the new machine.  At that time, I can move your IE
or Firefox browser bookmarks to the new machine
and move any data files from your old machine.  If
you have any specialized applications (such as
Adobe suites), the Mac versions will need to be
purchased for the new machine.

Thanks,

-Dale Goodell, University Computing
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Dale Goodell Apr 19, 2011 02:38 PM 
Status changed from (6) Ready to Deliver to (4) On Hold
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Dale Goodell Apr 14, 2011 01:23 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Teresa Hutchinson Mar 11, 2011 09:41 AM 
****This is an email****

I'm assuming the software page will include 
Office for Mac which has Word, Excel & Powerpoint 
(which is really all I need from Office). So 
yeah, I think I'd love to upgrade to a Mac.       
Bill
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Teresa Hutchinson Mar 11, 2011 08:58 AM 
This will be located on the back counter in ITC 
008 with a GFA setup form.
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