Service Request Ticket - # 41821

Service Request Information

CONTACT Name Jacobs, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 11, 2011 01:56 PM
Department Business Services Phone 88383
Location Email jacobsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091021[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 4VK9RL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VK9RL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:7D:2F:08

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 17, 2011 07:59 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Mar 17, 2011 07:58 AM 
Installed UPS WorldShip 2011.
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Teresa Hutchinson Mar 11, 2011 01:58 PM 
****This is an email****

But, I need to be sure that my UPS Worldship is 
installed and works on the computers .. because 
that was a huge challenge to get set up and the 
IT folks fought it for a week before it worked 
right.
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Teresa Hutchinson Mar 11, 2011 01:56 PM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
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