Service Request Ticket - # 41823

Service Request Information

CONTACT Name Thompson, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 11, 2011 02:38 PM
Department College of Education Phone 88828
Location Email thompss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091022[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VHFRL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 - DBANNED MACHINE DROPPED OFF TO CS DEPT

Wired NIC B8:AC:6F:7D:2E:60

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 04, 2011 04:07 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Mar 29, 2011 01:07 PM 
Sue called today and left a message that she is 
having a terrible time with her computer, it's 
having all sorts of issues and she would like to 
have the new one ASAP.  I've changed the priority 
to highest and let her know it's at the top of 
our list for when Dale is back.
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Teresa Hutchinson Mar 29, 2011 01:06 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Teresa Hutchinson Mar 11, 2011 02:38 PM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
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