Service Request Ticket - # 41824

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 11, 2011 02:44 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070132[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 37gbbd1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:19:56

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Nathan Higginbotham Mar 14, 2011 10:01 AM 
Task reassigned to Self Resolved.
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Nathan Higginbotham Mar 14, 2011 10:01 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Mar 14, 2011 10:01 AM 
This one fixed itself after a reboot.
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Nathan Higginbotham Mar 14, 2011 09:28 AM 
Task reassigned to Nathan Higginbotham.
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Brian Berkley Mar 14, 2011 09:01 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Joshua Johnson Mar 11, 2011 02:44 PM 
there is a desktop that that is not loading past
the dell loading screen. they would like to have
someone take a look at that computer. They have
restarted the computer several times and they they
have let it sit for almost 3 hours and it still
has not gotten past that part

88441
hilterbl@wou.edu
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