Service Request Ticket - # 41851

Service Request Information

CONTACT Name Walker, Lindsay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2011 10:18 AM
Department Human Resources Phone 88490
Location Email walkerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20090977[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22inch P2210 Professional Widescreen Monitor
Serial No. CN0U828K74445036AWDS Location PDR 2023 Giveaway
TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Mar 15, 2011 01:07 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Mar 15, 2011 01:07 PM 
Suggested she use account lookup to change so it
will sync as that fixed Sharyne Ryals and LouAnn
Vicker's problems using SSO.
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Brian Berkley Mar 15, 2011 12:47 PM 
Task reassigned to Brian Berkley.
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Joshua Johnson Mar 15, 2011 10:18 AM 
Lindsay is not able to log into banner from portal
but when she goes to the business office web page
she is able to access banner. when she goes
through the portal it is asking her to validate
her ssn and last name and then reset her password.
she does not want to have to do this every time.
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