Service Request Ticket - # 41852

Service Request Information

CONTACT Name Martella, Gianna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2011 10:30 AM
Department Humanities Division Phone 88430
Location Email martelg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091305[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53Q0KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:FA:13

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Mar 15, 2011 11:01 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Mar 15, 2011 11:01 AM 
I think she had accidentally switched to a
different keyboard layout (Dvorak?)
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Todor Todorov Mar 15, 2011 10:51 AM 
Task reassigned to Todor Todorov.
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Joshua Johnson Mar 15, 2011 10:32 AM 
if she is not in the office HSS 324 go to the main
office and have someone let them into the office
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Joshua Johnson Mar 15, 2011 10:30 AM 
her keyboard is acting up. when she hit a button
she will get a different letter. when she hits the
b she will get an x. she does not know what is
going on. this started today. it was working fine
yesterday 3/14/2011.
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