Service Request Ticket - # 41867

Service Request Information

CONTACT Name Russell, Spence   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2011 09:25 AM
Department Natural Science Division Phone 88870
Location Email russelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091026[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VM9RL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:7D:2F:E0

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 26, 2011 11:53 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Dale Goodell Apr 21, 2011 04:21 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Teresa Hutchinson Apr 21, 2011 09:46 AM 
He would like 2 day advance notice so he can 
prepare for the new computer.
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Teresa Hutchinson Mar 17, 2011 08:25 AM 
****This is an email****

After seeing the size of the laptop and 
being "spoiled" by my own larger one, I'd like to 
switch to a desk top replacement and keep my two 
monitors, please.

Thank you,

Spence
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Teresa Hutchinson Mar 16, 2011 09:25 AM 
This will be located on the back counter in ITC 
008 with a GFA setup form.
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