Service Request Ticket

Service Request Information

CONTACT	Name	Adams, Karen	Date	Mar 16, 2011 12:01 PM
	Department	Advancement & Foundation	Phone	88281
	Location		Email	adamske@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20071162 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
	Serial No.	8N8SFG1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066324 installed as Office Pro 2003, Adobe Acrobat Pro v9 from P0070929, Adobe Design Std CS4 for WIN from P0072093
	Wired NIC	00:1E:C9:72:DA:4E

TECHS	Submitted by	Nicole Crane	Contact	ncrane10@wou.edu	88010
	Primary Technician		Contact	bberkley@wou.edu	88955

Entered by	Date	Memo
Brian Berkley			Email Public
Entered by	Date	Memo
Brian Berkley	Mar 21, 2011 09:47 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Brian Berkley	Mar 21, 2011 09:47 AM	**This is an email** Karen, You have admin rights to computer #20071162 and so does Scott Killip.	Add Attachment
Brian Berkley	Mar 21, 2011 09:47 AM	She has admin rights to that computer.	Add Attachment
Teresa Hutchinson	Mar 16, 2011 02:57 PM	Task reassigned to Brian Berkley.	Add Attachment
Teresa Hutchinson	Mar 16, 2011 02:57 PM	It's W#20071162	Add Attachment
Brian Berkley	Mar 16, 2011 01:22 PM	Task reassigned to Teresa Hutchinson.	Add Attachment
Brian Berkley	Mar 16, 2011 01:22 PM	Need to know computer WOU# she needs admin rights to.	Add Attachment
Nicole Crane	Mar 16, 2011 12:01 PM	**This is an email** Hello, I would like to request Admin privileges so I can migrate my email account to Google. My name is Karen Adams ( I was a student, but am now a staff member ) V00179189 I have cc'd my supervisor Cara Groshong on this email as well. Thank you! Karen	Add Attachment