Service Request Ticket

Service Request Information

CONTACT	Name	McDonnell, Amy	Date	Mar 16, 2011 01:18 PM
	Department	Creative Arts/Theater-Dance	Phone	88827
	Location		Email	mcdonnella@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20100777 (opens in a new window)	Bldg/Room	UNK unknown
	Service Tag		Description	iMac, 21.5-inch, Intel Core i3-3.06GHz #Z0JL
	Serial No.	Z0JL0001C	Location
	CPU	Intel Core i3(3.06GHz, 4MB L3)
	OS	Unknown	Software	Microsoft Office for Mac 2011 license from P0079398
	Wired NIC	10:9A:DD:5E:A7:10
	Wireless NIC	44:2A:60:DB:1C:6D
	Bluetooth NIC	40:A6:D9:FB:80:8C

TECHS	Submitted by	Karisa Mueller	Contact	kmueller08@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Apr 12, 2011 02:13 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Dale Goodell	Apr 11, 2011 02:05 PM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Dale Goodell	Apr 07, 2011 11:38 AM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Apr 04, 2011 12:56 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Tricia Flaherty	Apr 04, 2011 12:56 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Tricia Flaherty	Apr 04, 2011 12:56 PM	Please bring back the Dell Optiplex GX260 which was only a temp loaner to Creative Arts Dance in OPE210(W#20060489)	Add Attachment
Tricia Flaherty	Apr 04, 2011 12:53 PM	CredoInteractive Lifeforms 5.0 w/ PowerMoves is from VISA2010002308 and is at T:\CredoInteractive\LifeForms\LifeForms5.0	Add Attachment
Karisa Mueller	Mar 16, 2011 01:20 PM	Task reassigned to Tricia Flaherty.	Add Attachment
Karisa Mueller	Mar 16, 2011 01:18 PM	This computer will be setting in the back corner of ITC 009 by the entrance to Joanie's office. Load additional software: Lifeforms.	Add Attachment