Service Request Ticket - # 41916

Service Request Information

CONTACT Name Whitley, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2011 03:32 PM
Department Phone 88950
Location Email whitleyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100770[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag FDL8DP1 Description Dell OptiPlex 960 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. FDL8DP1 Location PDR Bin

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0079351 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:D4:9C:25

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 22, 2011 03:02 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Dale Goodell Mar 22, 2011 12:34 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Dale Goodell Mar 21, 2011 03:04 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Mar 17, 2011 04:14 PM 
they want her old computer to stay in VAL125 for 
a student station, Please contact John Rushing if 
there is any questions about the University 
Residence setups
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Karisa Mueller Mar 17, 2011 03:32 PM 
This will be sitting in the back corner of 009
near the entrance to Joanie's office.
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