Service Request Ticket - # 41956

Service Request Information

CONTACT Name Mafit, Cindi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 22, 2011 11:34 AM
Department The Research Institute Phone 88792
Location Email mafitc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080982[Edit Inv] (opens in a new window) Bldg/Room TODD 127
Service Tag Description HP OfficeJet Pro 8000 Printer #CB092A#B1H
Serial No. MY91G240PP Location Cindi Mafit

Model CB092A Hostname
Notes B/W-Up to 1200 x 1200 dpi Color-Up to 4800 x 1200 dpi Monthly duty cycle-Up to 15,000 pages aser Quality Print Speed: Up to 15 ppm black, Up to 11 ppm color1, Maximum print speed of 35 ppm black, 34 ppm color2 Standard Connectivity: 1 USB 2.0, 1 Ethernet Paper Handling: 250-sheet input tray, 150-sheet output tray, automatic two-sided printing standard, optional second 250-sheet input tray Borderless Printing: Up to 8.5 x 11 in Ink/Toner Refill

Wired NIC 00:23:7D:99:FB:61

TECHS Submitted by Kurt San Agustin Contact ksanagustin06@wou.edu 88925
Primary Technician Contact ksanagustin06@wou.edu 88925

Tracking

Entered by Date Memo
Kurt San Agustin
Email

Public
Entered by Date Memo
Kurt San Agustin Mar 25, 2011 10:50 AM 
Status changed from (1) Pending to (5) Completed
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Kurt San Agustin Mar 25, 2011 10:50 AM 
Task reassigned to Kurt San Agustin.
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Kurt San Agustin Mar 25, 2011 10:50 AM 
She left the printer off line over night and it
seems to be working now went through some test pages.
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Kurt San Agustin Mar 24, 2011 10:56 AM 
she got some new print heads from office max and
put them in. she says that the printer is now
going crazy. all of the lights are flashing. 

will not print now.
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Lance Jewett Mar 23, 2011 08:40 AM 
I went over yesterday and cleaned it up a little
bit but it wont print, it keeps cycling through
some warm up type sequence.
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Kurt San Agustin Mar 22, 2011 11:34 AM 
****This is an email****
My printer is not printing crisply.  It has
progressively gotten worse. Many of the documents
are blurred.  It seems to go away after I print
several pages, but most pages look blurry.

 

It is a HP Officejet Pro 8000, and I am in Todd
Hall room 127.

 

I need this fixed (or looked at) ASAP.

Printer number is 20080982[Edit Inv]

Cindi Mafit

Assistant Financial Specialist

The Teaching Research Institute

Western Oregon University

345 N Monmouth Avenue

Monmouth OR 97361

503.838.8792

fax 503.838.8812
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