Service Request Ticket - # 41972

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 23, 2011 11:53 AM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071214[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 4HVTGG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424, Filemaker Pro v9 from P0066371

Wired NIC 00:1E:C9:7C:BC:BE

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Mar 23, 2011 12:15 PM 
Task reassigned to Brian Berkley.
 Add Attachment
Brian Berkley Mar 23, 2011 12:15 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brian Berkley Mar 23, 2011 12:15 PM 
uninstalled and reinstalled adobe reader X
 Add Attachment
Emily Kavanagh Mar 23, 2011 11:53 AM 
Kimber cannot open PDF with adobe. Computer 20071214[Edit Inv]
Add Attachment