Service Request Ticket

Service Request Information

CONTACT	Name	Campbell, Darla	Date	Mar 24, 2011 08:53 AM
	Department	College of Education	Phone	88788
	Location		Email	campbelld@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090955 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
	Serial No.	D60LFQ1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	MS Office Pro Plus 2007 license from P0074772,OLD Darla software: FileMaker Pro 11 from P0082690, Windows CenoPDF(office Plug-in) from P0065181 transferred from W#20060245 for Darla MARCH2011. VSI_RecTrac client
	Wired NIC	00:26:B9:8E:69:EE

TECHS	Submitted by	Kurt San Agustin	Contact	ksanagustin06@wou.edu	88925
	Primary Technician		Contact		88925

Entered by	Date	Memo
UCS Tech			Email Public
Entered by	Date	Memo
Tricia Flaherty	Apr 10, 2012 10:57 AM	Task reassigned to UCS Tech.	Add Attachment
Tricia Flaherty	Apr 10, 2012 10:56 AM	Task reassigned to Account Administration.	Add Attachment
Todor Todorov	Mar 24, 2011 09:59 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Todor Todorov	Mar 24, 2011 09:59 AM	done	Add Attachment
Todor Todorov	Mar 24, 2011 09:22 AM	Task reassigned to Todor Todorov.	Add Attachment
Kurt San Agustin	Mar 24, 2011 08:53 AM	**This is an email** I just switched offices, moved from the Physical Plant over to College of Education, and I have a few loose ends that I hope you can help me tie up! * I need to be mapped to the correct printer at Education * I also have a program (Cenopdf) that I would like to install on my computer, but it says that I don't have Administrator rights to do this, can you help me out with getting this program installed? Thanks so much for your assistance with this. Darla -- Darla Campbell College of Education (503) 838-8788 (503) 838-8228 fax campbeld@wou.edu	Add Attachment