Service Request Ticket - # 41994

Service Request Information

CONTACT Name Clinton, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 25, 2011 08:47 AM
Department Natural Science Division Phone 88488
Location Email clintos@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091035[Edit Inv] (opens in a new window) Bldg/Room NS 115
Service Tag 4VGBRL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VGBRL1 Location Chemistry-balance room

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:7D:2E:89

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 05, 2012 12:32 PM 
Status changed from (4) On Hold to (5) Completed
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Dale Goodell Apr 27, 2011 01:21 PM 
Status changed from (1) Pending to (4) On Hold
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Dale Goodell Apr 27, 2011 01:21 PM 
Status changed from (4) On Hold to (1) Pending
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Dale Goodell Apr 27, 2011 01:21 PM 
New machine in place.  They will keep the old
machine for a week or so if needed, as they are
using specialized hardware connected to the
computer.  Associated software installed on the
new machine, but they need to test.
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Dale Goodell Apr 27, 2011 01:19 PM 
Status changed from (1) Pending to (4) On Hold
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Teresa Hutchinson Mar 25, 2011 08:47 AM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
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