Service Request Ticket - # 42062

Service Request Information

CONTACT Name Tighe, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 28, 2011 03:29 PM
Department Criminal Justice Phone 14003
Location Email tighes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060122[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1C7FPB1 Description OptiPlex GX620 SFF, 4.30GHz, 2x2M, 800MHz FSB
Serial No. 1C7FPB1 Location PDR 2023 Giveaway

CPU Pentium 4-3.06Ghz


OS Unknown Software MS Office Pro 2003 from P0058744

Wired NIC 00:13:72:A8:10:50

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 01, 2011 11:43 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 01, 2011 11:43 AM 
deleted 52GB of temp files off his desktop
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Brian Berkley Mar 31, 2011 12:28 PM 
Scott,

You need to delete some stuff off your desktop,
there are about 60GB of data there.
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Karisa Mueller Mar 31, 2011 12:18 PM 
Status changed from (5) Completed to (1) Pending
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Karisa Mueller Mar 31, 2011 12:18 PM 
He called back and said the 'Low Disc Space'
message is reoccurring again now.
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Brian Berkley Mar 28, 2011 03:57 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Mar 28, 2011 03:57 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Mar 28, 2011 03:57 PM 
purged compressed files, and found 60GB of data in
his profile, suggested he use the I drive instead
of his system.......
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Karisa Mueller Mar 28, 2011 03:29 PM 
He said he already tried going through his files
and deleting things to free up space and it didn't
make much of an impact so he would like someone to
stop over and have a look.
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