Service Request Ticket - # 42070

Service Request Information

CONTACT Name Mitchem, Gabriele (Gabbie)   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 29, 2011 08:12 AM
Department Student Health & Counseling Center Phone 88847
Location Email mitchemg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090750[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. ? Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0073419

Wired NIC 00:26:B9:76:B8:8F

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Mar 29, 2011 08:20 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Mar 29, 2011 08:20 AM 
she says it is working
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Karisa Mueller Mar 29, 2011 08:17 AM 
Task reassigned to Self Resolved.
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Karisa Mueller Mar 29, 2011 08:17 AM 
Status changed from (1) Pending to (5) Completed
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Karisa Mueller Mar 29, 2011 08:12 AM 
They have used Neusoft on this computer before. 
The computer is in the Nurse's Station at the SHC,
W#20090750[Edit Inv].  Gabbie's direct extension is 88847.
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