Service Request Ticket - # 42103

Service Request Information

CONTACT Name Monge, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 30, 2011 12:02 PM
Department Library & Media Services Phone 88887
Location Email monger@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20081030[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 USFF 3.0GHz, 6M, 1333MHz FSB
Serial No. 1L5FTJ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows 7 Pro upgrade on P0081747, Microsoft Office Pro Plus 2007 from P0070415

Wired NIC 00:22:19:30:9E:D6

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact tbell09@wou.edu 88925

Tracking

Entered by Date Memo
Tyler Bell
Email

Public
Entered by Date Memo
Jackie Digmann Apr 06, 2011 12:19 PM 
Status changed from (1) Pending to (5) Completed
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Tyler Bell Apr 06, 2011 12:19 PM 
completed
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Tyler Bell Apr 06, 2011 12:19 PM 
Adobe reader X installed.
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Tyler Bell Mar 30, 2011 01:08 PM 
Most of the adobe suite installed. Will finish
installing reader x after the class is out.
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Tyler Bell Mar 30, 2011 12:54 PM 
Task reassigned to Tyler Bell.
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Jackie Digmann Mar 30, 2011 12:02 PM 
***This is an email***
The computer at the instruction station in Library
108 (WOU 20081030) does not have a PDF reader
installed.

We need this for class demonstrations.

Thank You  
-- Robert Monge
Instruction Librarian
Western Oregon University

monger@wou.edu
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