Service Request Ticket - # 42109

Service Request Information

CONTACT Name Smith, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 30, 2011 01:47 PM
Department Deaf Studies and Professional Studies Phone 88744
Location Email smithj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090728[Edit Inv] (opens in a new window) Bldg/Room ITC 008 - shelf
Service Tag 3LMT3L1 Description Dell Latitude E6400, 2.80GHz, 6M, 1066MHz FSB
Serial No. 3LMT3l1 Location was Julia Smith, ED

CPU Intel Core 2 Duo T9600(2.8GHz, 1066MHz, 6ML2)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0073086

Wired NIC 00:24:E8:F5:66:CD


Wireless NIC 00:24:D6:53:75:64


Bluetooth NIC 00:22:5F:97:6C:C1

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Mar 31, 2011 09:05 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Mar 31, 2011 09:05 AM 
Setup iphone, reconnected her docking station to
printer, power, etc.
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Brian Berkley Mar 31, 2011 08:16 AM 
Task reassigned to Brian Berkley.
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Nathan Higginbotham Mar 30, 2011 02:02 PM 
Has she done the Gmail conversion yet?
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Jackie Digmann Mar 30, 2011 01:47 PM 
Browser: safari
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Public
Jackie Digmann Mar 30, 2011 01:47 PM 
She has checked her outgoing.wou.edu port and
everything is correct but she is not able to send
emails out from her ipone. This has been a problem
for awhile now.
88744 best times to call are before 2:30 today and
between 8 and 10 tomorrow. if she doesnt answer
you can leave a message or email her.
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