Service Request Ticket - # 42141

Service Request Information

CONTACT Name Anderson, Maren   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 31, 2011 03:54 PM
Department Humanities Division Phone 88713
Location Email andersm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070867[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 1NWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003

Wired NIC 00:1E:C9:7A:82:43

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Mar 31, 2011 04:18 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Mar 31, 2011 04:18 PM 
Changed mydocuments shortcut to point to H:\
instead of \\cougar\mydocuments
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Brian Berkley Mar 31, 2011 04:14 PM 
Task reassigned to Brian Berkley.
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Joshua Johnson Mar 31, 2011 03:54 PM 
Maren is trying to do her email migreation to the
google apps and it is saying that the VMware can
not run because it thinks that her documents are
on cougar. She would like to have someone help her
with the transfer of her email.

she is avialable today tell 430
4/1/11 9-12
tues and thurs 230-330 


88907
andersm@wou.edu
todd 330
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