Service Request Ticket - # 42151

Service Request Information

CONTACT Name Holmes, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2011 01:14 PM
Department College of Education Phone 88731
Location Email holmesh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100662[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description Apple MacBook Pro with Apple Protection Plan
Serial No. C02FDZGVDH2G Location was loaned Thewd

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS Unknown Software MS Office for MAC 2011 from P0079025, TRANSFER to W#TBA JAN2015 Camtasia for Mac v2.1 from VISA2011002956

Wired NIC C8:2A:14:17:4D:FA


Wireless NIC E0:F8:47:32:B1:6A


Bluetooth NIC E0:F8:47:32:B1:6B

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 10, 2011 12:19 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Apr 01, 2011 01:14 PM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
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