Service Request Ticket - # 42157

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2011 03:35 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100799[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6510, 4.0GB,DDR2-1333MHz SDRAM
Serial No. 9DZW3Q1 Location PDR

CPU Intel Core i7-740QM Quad Core(1.73GHz, 6MB cache)


OS Windows 7 Pro Software MS Office Pro Plus 2010 license from P0079520 installed as Office Pro Plus 2007; Minutes of Meeting Recorder V4.5 by Xemico from VISA2014004351

Wired NIC 5C:26:0A:45:66:C7


Wireless NIC 18:3D:A2:25:85:E8


Bluetooth NIC 1C:65:9D:F6:2C:CB

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer May 17, 2011 08:10 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 29, 2011 12:05 PM 
Task reassigned to Nathan Sauer.
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Brian Berkley Apr 29, 2011 12:05 PM 
default profile setup sans wallpaper, named and bound
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Tricia Flaherty Apr 27, 2011 05:15 PM 
Please give to Nathan Sauer  when you are done as
he is doing the final install.
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Tricia Flaherty Apr 27, 2011 05:14 PM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Apr 27, 2011 05:14 PM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Apr 27, 2011 05:14 PM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Apr 27, 2011 05:14 PM 
This laptop is for a University Housing Conference
room in Ackerman( Nathan will make final delivery)
 it still needs to be named and bound and then
given to Nathan for setup in conference room.  It
will be on shelf between my desk and restroom with
a copy of this Service request
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Samantha Brubaker Apr 25, 2011 09:51 AM 
Status changed from (1) Pending to (5) Completed
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Samantha Brubaker Apr 25, 2011 09:51 AM 
this is done.
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Karisa Mueller Apr 01, 2011 03:35 PM 
Richard, please create an image for this laptop. 
Thank you.
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